PRIVACY POLICY

Effective Date: 4th NOV 2023.

Introduction

T24global (“we,” “us,” or “our”), a division of XD Associates, respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes:

The types of information we may collect or that you may provide when you access or use our services. Our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic communications sent through or in connection with this Website.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Information We Collect and How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”).
  • That is about you but individually does not identify you.
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties, for example, our business partners.

Data Protection Rights

Under certain circumstances, by law, you have the right to:

  • Request access to your personal information.
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information.
  • Object to processing of your personal information.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.
  • Withdraw consent at any time where we are relying on consent to process your personal information.

Please note that these rights might be limited under the applicable national data protection law.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you through a notice on the Website home page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at support@t24.ai .

Data Breach Notification

In the event of a data breach, we will notify affected individuals and relevant authorities as required by applicable law. We will take immediate steps to mitigate the breach and will provide timely information regarding the nature of the breach, the data involved, the possible impact on individuals, and our actions to address the breach.

Incident Response Plan

We maintain an incident response plan to handle any data breach or cybersecurity event effectively. This plan is reviewed regularly and updated as necessary to address new security threats and regulatory requirements.

Security Measures

We use industry-standard security measures to protect personal data, including encryption, firewalls, and secure server facilities. Our security policies cover the management of security measures, including regular review and updating as technology evolves.

Employee Training and Responsibility

Our employees are required to undergo training in data protection and cybersecurity. They are made aware of the importance of maintaining the confidentiality and security of your data. Employees are bound by internal policies that enforce privacy and security obligations.

Limitation of Liability

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure. To the extent permitted by law, we cannot be held liable for any loss or damage stemming from any unauthorized access to or use of our servers and/or any and all personal information stored therein.

Third-Party Links

Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

Service Providers

We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Indemnification

You agree to indemnify, defend, and hold harmless T24global, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers to the Service from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Privacy Policy or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Service using your Service account.

Governing Law

Any disputes arising out of or related to the terms of this Privacy Policy shall be governed by the law of the jurisdiction in which the alleged breach occurred, without regard to its conflict of law provisions.

Severability

If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Privacy Policy shall continue in effect.

Policy Updates and Notification

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Information for Data Protection Authority

For users in Europe, we provide contact information for the data protection authority in their country, so they can raise any complaints regarding data protection and privacy.

Effective Date and Policy Changes

This Privacy Policy is effective as of the date at the top of this document. We may update our Privacy Policy from time to time. If we make material changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide more prominent notice (such as adding a statement to our homepage or sending you a notification directly).

We encourage you to review this Privacy Policy periodically for any updates or changes. Your continued use of our Website and Services after the posting of any amendments to this Privacy Policy will signify your agreement to and acceptance of its revised terms.

Enforcement and Dispute Resolution

In the event of any complaint or concern regarding your privacy or our Privacy Policy, we will work diligently to address such concerns. If you believe that we have not adhered to this Privacy Policy, please contact us directly, and we will do our best to promptly determine and correct the problem. If disputes arise from the interpretation, application, or enforcement of this Privacy Policy, we are committed to resolving them through arbitration or appropriate dispute resolution mechanisms.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at: T24global Data Protection Officer support@t24.ai , 165 RK TOWNSHIP, BANGALORE, +91 7892636021

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