At T24 Global, we prioritize your privacy and recognize the importance of giving you control over your personal data. If you wish to delete your data, please follow the steps outlined below. We’ve made this process as straightforward as possible to ensure you have complete control over your data.

1. Understand What Deleting Your Data Means When you request to delete your data:

  • All posts, comments, likes, and any other data related to your activity on T24 Global will be permanently removed.
  • You won’t be able to reactivate your account or retrieve anything you’ve added.
  • Some information, like log records, may remain in our database for technical reasons, but it will be disassociated from personal identifiers.

2. Steps to Delete Your Data

  1. Log in to your T24 Global account.
  2. Navigate to ‘Settings’ > ‘Privacy’ > ‘Delete My Account.’
  3. Confirm your decision to delete your data.
  4. Enter your password for security confirmation.
  5. Click ‘Permanently Delete My Account.’

Once initiated, the deletion process might take up to 90 days to ensure all your data is entirely removed from our systems.

3. Temporary Deactivation Vs. Data Deletion

Remember, if you only want to take a break from T24 Global, you can temporarily deactivate your account instead of deleting it. When you deactivate, your profile and all associated data become invisible, but it’s preserved for when you’re ready to return.

4. Protecting Your Data

If you don’t delete your data but want to ensure your information remains safe, consider:

  • Regularly updating your password.
  • Reviewing the apps and websites that have access to your T24 Global data.
  • Limiting the personal information you share on public posts.

5. Need More Assistance?

If you encounter any issues or have questions about the data deletion process, our support team is here to help. Contact us at support@t24.ai.

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