Auto Dialer Software Story Backlog

As a system user for Auto Dialer, I should be able to digitally manage Call Disposition. 
As a system user for Auto Dialer, I should be able to digitally manage Call Recording. 
As a system user for Auto Dialer, I should be able to digitally manage Call Scheduling. 
As a system user for Auto Dialer, I should be able to digitally manage Call Scripting. 
As a system user for Auto Dialer, I should be able to digitally manage CRM. 
As a system user for Auto Dialer, I should be able to digitally manage Power Dialer. 
As a system user for Auto Dialer, I should be able to digitally manage Predictive Dialer. 
As a system user for Auto Dialer, I should be able to digitally manage Preview Dialer. 
As a system user for Auto Dialer, I should be able to digitally manage Progressive Dialer. 
As a system user for Call Center, I should be able to digitally manage Blended Call Center. 
As a system user for Call Center, I should be able to digitally manage Call Logging. 
As a system user for Call Center, I should be able to digitally manage Call Recording. 
As a system user for Call Center, I should be able to digitally manage Call Scripting. 
As a system user for Call Center, I should be able to digitally manage Campaign Management. 
As a system user for Call Center, I should be able to digitally manage Escalation Management. 
As a system user for Call Center, I should be able to digitally manage Inbound Call Center. 
As a system user for Call Center, I should be able to digitally manage Interactive Voice Response (IVR). 
As a system user for Call Center, I should be able to digitally manage Manual Dialer. 
As a system user for Call Center, I should be able to digitally manage Outbound Call Center. 
As a system user for Call Center, I should be able to digitally manage Predictive Dialer. 
As a system user for Call Center, I should be able to digitally manage Progressive Dialer. 
As a system user for Call Center, I should be able to digitally manage Queue Management. 
As a system user for Call Center, I should be able to digitally manage Real-time Chat. 
As a system user for Call Center, I should be able to digitally manage Reporting/Analytics. 
As a system user for Customer Relationship Management, I should be able to digitally manage Calendar/Reminder System. 
As a system user for Customer Relationship Management, I should be able to digitally manage Document Storage. 
As a system user for Customer Relationship Management, I should be able to digitally manage Email Marketing. 
As a system user for Customer Relationship Management, I should be able to digitally manage Internal Chat Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Lead Scoring. 
As a system user for Customer Relationship Management, I should be able to digitally manage Marketing Automation Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Mobile Access. 
As a system user for Customer Relationship Management, I should be able to digitally manage Quotes/Proposals. 
As a system user for Customer Relationship Management, I should be able to digitally manage Segmentation. 
As a system user for Customer Relationship Management, I should be able to digitally manage Social Media Integration. 
As a system user for Customer Relationship Management, I should be able to digitally manage Task Management. 
As a system user for Customer Relationship Management, I should be able to digitally manage Territory Management. 
As a system user for Emergency Notification, I should be able to digitally manage Contact Management. 
As a system user for Emergency Notification, I should be able to digitally manage Geo Targeting. 
As a system user for Emergency Notification, I should be able to digitally manage Mass Notifications. 
As a system user for Emergency Notification, I should be able to digitally manage Scenario Planning. 
As a system user for Emergency Notification, I should be able to digitally manage Templates. 
As a system user for Emergency Notification, I should be able to digitally manage Two-Way Communication. 
As a system user for Help Desk, I should be able to digitally manage Alerts / Escalation. 
As a system user for Help Desk, I should be able to digitally manage Automated Routing. 
As a system user for Help Desk, I should be able to digitally manage Customizable Branding. 
As a system user for Help Desk, I should be able to digitally manage Document Storage. 
As a system user for Help Desk, I should be able to digitally manage Email Integration. 
As a system user for Help Desk, I should be able to digitally manage Interaction Tracking. 
As a system user for Help Desk, I should be able to digitally manage IT Asset Management. 
As a system user for Help Desk, I should be able to digitally manage Knowledge Base Management. 
As a system user for Help Desk, I should be able to digitally manage Multi-Channel Communication. 
As a system user for Help Desk, I should be able to digitally manage Network Monitoring. 
As a system user for Help Desk, I should be able to digitally manage Real-time Chat. 
As a system user for Help Desk, I should be able to digitally manage Self Service Portal. 
As a system user for Help Desk, I should be able to digitally manage Service Level Agreement (SLA) Management. 
As a system user for Help Desk, I should be able to digitally manage Ticket Management. 
As a system user for Small Business CRM, I should be able to digitally manage Business Card/Badge Scanning. 
As a system user for Small Business CRM, I should be able to digitally manage Calendar/Reminder System. 
As a system user for Small Business CRM, I should be able to digitally manage Document Storage. 
As a system user for Small Business CRM, I should be able to digitally manage Forecasting. 
As a system user for Small Business CRM, I should be able to digitally manage Lead Scoring. 
As a system user for Small Business CRM, I should be able to digitally manage Live Chat. 
As a system user for Small Business CRM, I should be able to digitally manage Marketing Automation Integration. 
As a system user for Small Business CRM, I should be able to digitally manage Quotes/Proposals. 
As a system user for Small Business CRM, I should be able to digitally manage Segmentation. 
As a system user for Small Business CRM, I should be able to digitally manage Social Media Integration. 
As a system user for Small Business CRM, I should be able to digitally manage Task Management. 
As a system user for Small Business CRM, I should be able to digitally manage Territory Management. 
Scroll to Top